Returns

You can return your item(s) for a refund, exchange or replacement if you make the request within 14 days of shipment. We are happy to provide you a refund or store credit within this timeframe. Please send all requests to alongthebulrush@gmail.com and allow for 24-48 hours for a response. Returns can be sent through your local post office, however, please note that the return shipping is not covered and is at your expense. Items must be returned in original packaging and accompanied with original proof of purchase. 

Refunds will be processed within 5-7 days of receipt. Please allow 2-5 business days for the refund to be reflected on your statement.  

Along the Bulrush is not responsible for undelivered or wrongly delivered packages due to incorrect address. Packages that are returned to us due to incorrect delivery information can be resent at the customers expense. **There will be no refunds or exchanges for products returned to us as the result of an incorrect address so please ensure all information is correct before placing your order.**

All sale items are final sale. Sales include, but are not limited to flash sales, coupon codes, etc. Any purchases made during Black Friday, Cyber Monday, or Boxing Day are not eligible for price adjustments and are final sale.

Holiday Return Policy: Purchases made from November 1st to December 24th are eligible for an exchange or store credit until January 15th (excludes Black Friday through Cyber Monday sales).